Privacy Policy | Wise Choice Inc.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Wise Choice Inc. ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, physical address, funding application details, opt-in records and timestamps for all communication channels (SMS, email, etc.).

Non-Personal Information: IP address, browser type, device information, website usage patterns and analytics, cookies and similar technologies.

Customer Communication: Records of inquiries and service requests, appointment details and preferences, service history and feedback.

2. How We Use Your Information

We use collected data for:

Providing and improving our services and marketplace offerings
Processing applications and inquiries
Communicating with you about your inquiries, appointments, and updates
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed within 24 hours.

Message Frequency & Content: Message frequency varies based on your interactions with our business. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent.

Help & Support: Reply "HELP" for assistance. Customer support is available during regular business hours.

Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers: Third-party vendors who assist in our operations (e.g. form providers, appointment scheduling, SMS aggregators solely for message delivery). All service providers are contractually obligated to maintain confidentiality and security.
Legal Compliance: If required by law, legal process, or to protect our rights or in response to valid law enforcement requests.
Business Transfers: In case of mergers, acquisitions, or sale of assets, where data remains protected under this policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit and at rest, secure access controls, regular security assessments, and employee training.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember preferences, and improve website functionality. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to access, update, or delete your personal information, opt-out of communications by clicking "unsubscribe" or replying "STOP" to SMS, and request information on how we process your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes & 10. Contact Us

We may update this policy periodically. If you have questions regarding this Privacy Policy or how your information is handled, contact us at:

Wise Choice Inc.

Website: https://wisechoiceinc.org

By using our website and services, you consent to this Privacy Policy.